nyaathaplaza@adnyeri.org

254702364460

 

  1. Method – Refunds will be processed to the same M-Pesa number used for payment.

  2. Processing Time – Refunds are processed within 14 business days after confirmation.

  3. Non-Refundable – Early departures, unused nights, or special promotional rates marked as non-refundable are not eligible for refunds.

  4. Group & Peak Season Bookings – May be subject to stricter refund terms, which will be communicated at the time of booking.

  5. Confirmation of Refund – Guests will receive written confirmation once their refund has been processed.

 

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